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Open Your Privacy Policy Settings

obi888 Privacy Policy explains how we collect, use and protect the details connected with your account, wallet status and device access.

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CONTACT FOR PRIVACY

Reach Support About Your Policy Rights

Privacy questions need a clear route, especially when a phone check or wallet record does not match your account. We ask you to use the support contact path shown inside your account so we can connect the request with the correct profile without asking you to post personal details publicly. Include the email or phone linked to your account, the subject of your request and any receipt reference you want us to check. For account protection, we may ask for an additional confirmation before changing personal data.

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Account contact path

Open the support contact path from your signed-in account when you want to ask about Privacy Policy rights, correct a phone detail or check which account record is attached to your access request.

Wallet record check

If a DANA, OVO, GoPay or QRIS status appears against the wrong account, send the payment reference through the account support route so we can compare the record without exposing wallet details in an open message.

Privacy request

For a copy, correction or eligible removal request, state the action clearly and use the contact route available in your account. We may verify your phone before responding or changing stored details.

DATA HANDLING

Browse What We Keep And Why

We separate account, payment and device details by their operational purpose instead of treating every record as the same.

Account records

We use the details attached to your account to complete phone verification, maintain access controls and respond to a Privacy Policy request. If you ask us to correct a record, we compare the request with the account details already on file.

Payment references

A payment reference can show that a DANA, OVO, GoPay, QRIS, bank transfer or virtual account request belongs to your account. We use that link to investigate status questions rather than requesting wallet credentials through support.

Cookie choices

Cookies may remember a sign-in preference or help keep a session consistent between pages. Your browser controls cookie storage, while our Privacy Policy explains why a cookie may be used during account access.

Device security

Mobile and desktop sessions can create device signals used to spot an unusual login. If access changes after a device check, use the account contact path and confirm the phone linked with your profile.

Retention timing

We keep records for the period needed for account operation, security checks or a legal request. When that purpose ends, the record can be removed, anonymised or kept only where a continuing obligation applies.

Change requests

Ask us to see, correct or remove eligible personal data by stating the request through your account contact route. We may need phone confirmation, and access or eligibility depends on local law.

Check Common Privacy Policy Answers

These Privacy Policy answers cover the questions we expect you to ask before opening an account or checking a wallet record. They explain what may be connected to your profile, how a device session is handled and which path to use when you want a correction or copy. For a request that depends on your location, access or eligibility depends on local law. Use the policy page and your account contact route together so the request reaches the right record.

The obi888 Privacy Policy covers account details, phone verification, payment references, cookies, device signals, retention and requests for access or correction. It applies to the records created when you open an account, sign in, check wallet status or contact support about your profile.

Phone verification helps us confirm that an account access request belongs to you and helps protect changes to stored details. If you ask about Privacy Policy rights, we may use the phone linked to your account as one part of that confirmation.

Yes. The Privacy Policy explains how payment references for DANA and QRIS, along with OVO, GoPay, bank transfer and virtual account activity, can be connected to your account for status checks. We use the reference, not a request for your wallet password.

You can request a correction through the support contact path shown in your account. Tell us which detail is wrong and provide the account phone or email needed for verification. We assess the request under the Privacy Policy and applicable local requirements.

The Privacy Policy explains that mobile and desktop sessions may create device signals used to recognise unusual sign-ins and protect your account. These signals can help us investigate an access issue without treating your device as a replacement for phone verification.

We keep account data for the time needed to operate access, resolve security matters or meet an applicable legal requirement. The Privacy Policy describes this purpose-based approach. You can ask whether a particular record remains stored and whether removal is available.

Sign in and use the account contact path shown for support, then state whether you want access, correction or eligible removal. Include your linked phone or email and the relevant payment reference only when needed. Response and eligibility depend on local law.

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